Privacy policy

This policy

This page explains how we collect and treat personal data.

We want to be as transparent as possible. The information on this page is intended to cover all of the situations in which we may collect data about you, not just when you visit this website.

(If you are in a contractual relationship with us – for example if you are a customer or employee of Verna – then our contract with you may contain additional provisions about personal data.)

Our details

We are Verna Earth Solutions Ltd. We build software to help people manage land in the best way for the environment.

The best way to contact us is by emailing us on info@verna.earth.

Our registered address, where we can receive correspondence, is: 91 Cowley Hill, Borehamwood, England, WD6 5NA.

The type of personal information we collect

We may collect and process the following information:

• Personal identifiers, contacts, and characteristics (for example, name and contact details).
• Information relating to land and how it is used, which can include information that makes landowners identifiable (for example, the Title Register to the land from HM Land Registry, or details of businesses based on or using the land).
• Information uploaded to software products we provide by the customers of those products, for example relating to people they are interacting with in the course of their business. (In this case, we store and process the data on behalf of the customer, and our contract with the customer ensures data protection laws and standards are met.)

How we get the personal information and why we have it

The personal information we process may be provided directly to us by you, submitted to us by users of our software products, or gathered from publicly available sources such as internet directories (e.g. the online phone book) and HM Land Registry.

We collect and process this information in order to:

• Provide you with information and updates about Verna, where you have had professional contact with us and/or have indicated that you wish to receive updates.
• Carry out interactions you have entered into with us, such as recruitment processes to fill job vacancies where you have applied or expressed an interest.
• Provide you with services as a customer of our products or services.

We may share the information with trusted third parties, such as cloud hosting providers. If we share information with third parties, we ensure that they have the controls and policies in place to ensure compliance with data protection legislation.

There may also be circumstances in which we are required by law to disclose information about you, for example in connection with legal proceedings.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information include:

• Contract: Where we are processing the information in line with a contract we have in place with you.
• Legitimate interest: Where we have a legitimate business interest in processing the information (for example where we have had prior professional dealings).
• Consent: Where you have given consent for us to process the information (for example where you have asked to receive updates).

Although we do not always rely on your consent to process information, we do offer you the option to opt out of us holding information about you which is not in the public domain. If you ask us to delete personal information we hold about you which is not publicly available, we will do so.

How we store your personal information

Your information is securely stored in cloud data storage, protected by, at least, requiring a password for access.

We only keep the information for as long as it is needed for the purposes described above. This means that the exact period of time for which we keep the information may vary, and in some cases may be multiple years — for example if you indicate that you are not interested in discussions with us now but may be in the future.

When we dispose of information, we delete it fully from the data storage location where it has been stored.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us on info@verna.earth if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting us on info@verna.earth. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk

Use of cookies

This website uses cookies to help us understand the way visitors use our website. We can’t identify you with them and we don’t share the data with anyone else.

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. The only cookies that are set by this site are from:

• Google Analytics, which help us understand the way our visitors use our website and improve their experience.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting this website and will not associate any data gathered from this site with any personally identifying information from any source. We will not pass the data on to advertising networks or other third parties.

You can opt out of being tracked by Google Analytics across all websites, and web browsers allow control of cookies through the browser settings. Find out more about cookies, including how to see what cookies have been set and how to manage and delete them.