Support

Get the most out of Mycelia

These pages provide support for Mycelia users, to help you use the software in the best way.

Getting started

Resources to help you get up and running with Mycelia as quickly as possible.

Validation

How to get the most out of Mycelia for validation.

Ecology Risks

How to use Mycelia’s Ecology Risks tool.

Monitoring

How BNG monitoring works and how to get the most out of Mycelia’s monitoring tools.

Reporting

How to use Mycelia to automate Biodiversity Duty Reporting.

Need some extra support?

We’re always happy to hear from you. We want to help you get the most out of Mycelia – saving time, driving better environmental outcomes, and catching and managing risks.

Contact

If you can’t find the help you need here, please feel free to contact our support team on mycelia-support@verna.earth.

Support hours

Our support hours are 9am-5pm Mondays to Fridays (excluding public holidays). We’ll pick up messages left outside those hours as soon as possible.